Terms & Conditions
DEFINITIONS
The following definitions apply to the terms and conditions set out below that govern this contract of Carriage between you and us. “We”, “us”, “our”, “Carrier”, Pick & Drop shall refer to Universal Cabs Pvt Ltd (owner of Pick & Drop), its employees, authorised agents and its independent contractors and the entities that carry or undertake to carry the consignment hereunder or perform any other services incidental thereto on its behalf. You, Your shall refer to the passenger or sender of the Consignment, receiver and owner of the contents of the Consignment or any other party having a legal interest in those contents, as the case may be. “Carriage” means and includes the whole of the operations and services undertaken by us in connection with the Consignment/Package.
“Consignment” means any package, parcel, satchel, or freight which is or are given to and accepted by us for carriage under our Consignment Note.
USER(S) ELIGIBILITY
User(s) means any individual or business entity/organization that legally operates in Pakistan or in other countries, uses and has the right to use the Services provided by Pick & Drop. The Services provided by Pick & Drop is a technology based service which enables the customers to send Consignment/Passengers from a point to another point within city limits and outside city limits, including inter-city all over Pakistan. Our Services are available only to those individuals or companies who can form legally binding contracts under the applicable law.
USER(S) AGREEMENT
This agreement applies to user(s) if user(s) are visitors, registered – free or paid user(s) who access the web site/app for any purpose. It also applies to any legal entity which may be represented by you under actual or apparent authority. User(s) may use this site solely for their own personal or internal purposes.
This agreement applies to all Pick & Drop Services offered on the web site/app, collectively with any additional terms and condition that may be applicable to the specific service used/accessed by user(s). In the event of a conflict or inconsistency between any provision of the terms and conditions mentioned herein with those of the particular service, the provisions of the terms and conditions applicable to such specific Services shall prevail.
AMENDMENT TO USER(S) AGREEMENT
Pick & Drop may change, modify, amend, or update this agreement from time to time without any prior notification to user(s) and the amended and restated terms and conditions of use shall be effective immediately on posting. If you do not adhere to the changes, you must stop using the service. Your continuous use of the Services will signify your acceptance of the changed terms. User(s) shall also be bound by any amendment made in any policy or agreement from time to time, referred to in this Terms of Service.
YOUR ACCEPTANCE OF OUR TERMS AND CONDITIONS
By giving us the route of delivery you accept our terms and conditions set out in the consignment note and/or the contract of carriage and/or the contract for the performance of other services on behalf of yourself and/or anyone else who has an interest in the consignment or the performance of other services irrespective of whether you have signed the front of our consignment note or not. Our terms and conditions also cover and can be invoked by anyone we use or subcontract to collect, transport, deliver your consignment or perform other services as well as our employees, directors and agents. Only one of our authorised officers may agree to a variation of these terms and conditions in writing. When you give us the consignment with oral or written instructions that conflict with our terms and conditions we shall not be bound by such instructions.
INTELLECTUAL PROPERTY RIGHTS
We accept no responsibility for any errors or omissions, or for the results obtained from the use of this information. All information in this web site and app is provided “AS IS ” with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. Nothing herein shall to any extent substitute for the independent investigations and the sound technical and business judgment of the user(s). In no event shall Pick & Drop be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind whatsoever with respect to the Service. User(s) of this site must hereby acknowledge that any reliance upon any content shall be at their sole risk. Pick & Drop reserves the right, in its sole discretion and without any obligation, to make improvements to, or correct any error or omissions in any portion of the Service or the app.
TERMINATION
Pick & Drop reserves the right to terminate with one month notice and vice a versa.
TERMS & CONDITIONS FOR USE OF OUR SERVICE
The following Terms & Conditions shall apply to customers utilising the Services offered by the Company for sending packages through deliverers:
- The customer shall pay the fare (as agreed) and any fee or levy presently payable or hereinafter imposed by the law or required to be paid for availing of the delivery Services.
- The customer agrees and accepts that the use of the Services provided by the Company is at the sole risk of the Customer, and further acknowledges that the Company disclaims all representations and warranties of any kind, whether express or implied.
- Refuse to pay the charge.
- Asking the deliverer to pick up additional person other than mentioned in the drop off. The deliverer has the right to refuse such a request by the customer. The deliverer also has the right to refuse such a pick-up.
- Pressurizing the deliverer to pick up the people than the allowed limit.
- The Customer shall indemnify Company from and against and in respect of any or all liabilities, losses, charges and expenses (including legal fees and costs on a full indemnity basis) claims, demands, actions and proceedings which Company may incur or sustain directly or indirectly from or by any reason of or in relation to the use or proposed use of the Services by the Customer and shall pay such sums on demand on the Company.
- The Company shall be entitled to disclose to all companies within its group, or any government body as so required by the law or by directive or request from any government body, the particulars of the Customer in the possession of Company in any way as Company, in its absolute discretion, deems fit or if it considers it in its interests to do so.
- The Company shall be entitled at any time without giving any reason to terminate the booking of the package/person delivery done by the Customer. User(s) shall indemnify Pick & Drop with respect to any expenses incurred with respect to such booking.
- In case of lost items inside the Company during the journey, Company will try to locate the items on a “best effort” basis but is not responsible for the same in case of loss or damage to the same. In the event of loss of any item, User(s) shall not have any right to withhold the payment to be made towards Pick & Drop. Further, in the event any payments from the User to Pick & Drop are pending for the period prescribed by Pick & Drop in its respective invoice, Pick & Drop reserves the right to exercise particular lien over the consignment till full payment is made to Pick & Drop for its services. Additionally, User(s) will be liable to indemnify Pick & Drop against any loss, damage or expenses incurred by us due to the custody of the consignment during this period.
- Any complaint in respect of the Services, the Customer has to inform Company of the same in writing within 24hours of using the Services of Company.